Sophos MTR becomes Sophos MDR

Benefit from new service levels with Sophos MDR from the end of November and expand your security services customer base thanks to Sophos MDR’s compatibility with third-party solutions. Learn more about Sophos MDR in the following overview or start your projects directly with the lucrative introductory offer for Sophos MDR!

Up to 25% discount on Sophos MDR

Sophos MDR at a glance


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Five reasons for MDR services | Whitepaper (German)

The Sophos MDR service provides organizations with 24/7/365 threat detection and response by a team of Sophos cybersecurity experts. This means that companies have experts on hand around the clock who can detect and respond immediately to potential cyberattacks. Each company has the flexibility to decide how it wants to work with Sophos experts on incidents:

  • Sophos experts notify the company’s responsible team when threats are detected.
  • Sophos experts work with businesses to respond to detected threats.
  • Sophos experts perform the necessary actions to combat and eliminate detected threats.

Sophos MDR also gives companies the choice of delivering the service using technologies from the Sophos Next-Gen portfolio, technologies from existing third-party solutions from the company, or any combination of Sophos and third-party technologies.

The new Sophos MDR service levels

Sophos Threat AdvisorSophos MDRSophos MDR Complete
24/7 Threat Monitoring and Response by Experts
Compatible with third-party security products
Weekly and monthly reports
Monthly intelligence briefing: “Sophos MDR ThreatCast”.
Sophos Account Health Check
Threat Hunting by Experts
Threat Containment: Attacks are
disturbed to prevent spreading
Direct telephone support for acute incidents
Comprehensive Incident Response:
Threats are completely eliminated
Root cause analysis
Dedicated contact person
Breach Protection Warranty
Sophos Threat Advisor is available as a Term License, Sophos MDR & Sophos MDR Complete as a Term License or MSP Flex.

Integration possibilities

Security data from the following sources can be integrated and used by the Sophos MDR Operations team at no additional charge.

  • Sophos XDR
  • Sophos Endpoint
  • Sophos Firewall
  • Sophos Cloud
  • Sophos Email
  • Microsoft Graph Security
  • Office 365 Management Activity
  • Third-Party Endpoint Protection
  • 90 days data storage

By purchasing Integration Packs, security data from the following third-party sources can be integrated for use by the Sophos MDR Operations team.

  • Sophos Network Detection & Response
  • Firewall: Palo Alto Networks, Fortinet, Check Point, Cisco, SonicWall
  • Public Cloud: AWS Security Hub, AWS CloudTrail, Orca Security, Google Cloud Platform Security
  • Identity: Okta, Duo, ManageEngine
  • Network: Darktrace, Tinkst Canary, Skyhigh Security
  • Email: Proofpoint, Mimecast
  • 1 year data storage

Sophos XDR and Sophos Endpoint Protection products are included in Sophos MDR and Sophos MDR Complete. Sophos Firewall, Sophos Cloud and Sophos Email are available separately and can be integrated at no extra cost.

New: Sophos Breach Protection Warranty

Sophos new Breach Protection Warranty is included in one, two and three year licenses of Sophos MDR Complete and covers up to $1 million in response costs. The warranty is not divided into tiers and there are no minimum contract terms or requirements to purchase additional licenses. Details can be found on the Breach Protection Warranty page in the Partner Portal.*

*In the event of any inconsistency between the English language version and the German translation of the Sophos Breach Protection Warranty terms and conditions, the terms and conditions written in English shall prevail.

Sophos Breach Protection Warranty Datasheet

Realize the potential of Sophos MDR and benefit from …

… new cross-sell and up-sell potential through Sophos MDR’s compatibility with third-party solutions.

… the benefits of a Security Operations Center (SOC) – without having to build and maintain one yourself.

… the expertise and experience of Sophos experts who provide 24/7 managed threat detection & response for you and your customers.

… a possible know-how transfer for your employees when working with Sophos experts.

You want to learn more? Then view more benefits of Sophos MDR in our TIM OnePager or go directly to your TIM sales contact!